ISM survey: understanding your IT service
To continue delivering good IT services, it is important to understand the current state of your IT organization and identify areas for improvement in your processes. An analysis of your IT organization’s performance and the quality of your service delivery is essential. We offer two IT surveys that complement each other and map your situation in various stages. You can use the results to further enhance your processes and IT service management, for example, with the help of the ISM method.
User survey
Administrator survey
ISM Scans: understanding your IT service
To consistently provide quality IT services, it’s crucial to have a clear understanding of your IT organization’s current status and identify areas where improvements can be made in your operational processes. Conducting an analysis of how your IT organization functions and the quality of your service delivery is an essential step in this process. We offer a surveys that complement each other and, when applied in different phases, help to thoroughly assess your situation. The results can then be leveraged to further enhance your IT processes and IT service management, including the potential integration of the ISM method.
We offer the following surveys:
Looking for a quick overview of how your IT organization is performing?
Interested in identifying potential areas for improvement swiftly? Then, request our online satisfaction survey for IT employees right away (available for IT departments with 15 or more employees). Based on your request, we will assess whether your organization qualifies for the survey, and we will get in touch with you as soon as possible.
Would you like to learn more about the possibilities? Call us at 088 – 20 34 000 or email us at info@ismportal.nl.
ISM Portal
Fokkerstraat 16
3833 LD Leusden
Athenestraat 12
9403 DX Assen
info@ismportal.nl
+3188 - 2034000