ITSM DASHBOARD
The ITSM Dashboard shows managers all KPIs quickly and accurately!
The ITSM Dashboard helps (IT) managers quickly gain insight into the performance of their organization. It is a practical steering tool to motivate and adjust service levels, processes, and their teams. In the dashboard, KPIs, performance, and improvement actions come together. As a result, mutual connections become visible.
Unique way
To steer effectively, current and accurate trend information is needed. The ITSM Dashboard uniquely links objectives, KPIs, working methods, team performance and improvement actions.
The ITSM Dashboard has a logical structure and provides quick insight into trends and their causes. We carry out dashboard innovations together with the users so that they are practical and quickly available.
Organizations that use the dashboard see results in the short term and state that it has a sustained positive effect on the service, as in the following example: no more tickets without an end date (orange color), the workload decreases, and more reports are processed consistently.
Who |
The dashboard is of great added value for managers who want to get a quick overview of the current performance, related to the organizational goals and potential improvement actions. |
How |
Through a well-thought-out design, this PowerBi report clearly displays the most important KPIs, performances, and actions. |
Contact |
If you have any questions about the ITSM Management Dashboard, please contact the supplier:
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Servitect B.V. supplies various ITSM Dashboards. Visit the website for more information.