{"id":10144,"date":"2023-09-19T12:56:27","date_gmt":"2023-09-19T12:56:27","guid":{"rendered":"https:\/\/ismportal.nl\/?p=10144"},"modified":"2025-11-16T09:20:05","modified_gmt":"2025-11-16T09:20:05","slug":"two-common-failures","status":"publish","type":"post","link":"https:\/\/ismportal.nl\/en\/blogs-en\/two-common-failures\/","title":{"rendered":"Two common failures"},"content":{"rendered":"<p><span class=\"x_ContentPasted0\">Two common failures of process models: Not holistic and too complex. <\/span><span class=\"x_ContentPasted0\">If models are not holistic they miss essential parts, the chain is not complete.<\/span><br class=\"x_ContentPasted0\" aria-hidden=\"true\" \/><span class=\"x_ContentPasted0\">If models are too complex they are not applicable and therefore useless. <\/span><span class=\"x_ContentPasted0\">It\u2019s a fragile balance&#8230;<\/span><\/p>\n<h3>Use clear goals<\/h3>\n<p><span class=\"x_ContentPasted0\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignright wp-image-10151 size-medium\" src=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2023\/09\/operating-model-v5-294x300.jpeg\" alt=\"\" width=\"294\" height=\"300\" srcset=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2023\/09\/operating-model-v5-294x300.jpeg 294w, https:\/\/ismportal.nl\/wp-content\/uploads\/2023\/09\/operating-model-v5-768x782.jpeg 768w, https:\/\/ismportal.nl\/wp-content\/uploads\/2023\/09\/operating-model-v5.jpeg 800w\" sizes=\"(max-width: 294px) 100vw, 294px\" \/>IT service management models should support the delivery of valuable IT services, not fill the gap off unskilled people or uncertain leaders.<br \/>\nUsing clear goals in terms of customer value will guide professionals and leaders to apply their skills wisely.<\/span><\/p>\n<h3>Strategy is an essential process<\/h3>\n<p><span class=\"x_ContentPasted0\">If clear strategy and policies are not available everyone has a though job to apply their skills in the right direction. Therefore \u201cStrategy\u201d is an essential process in the model to assure the availability of clear policies and goals.<\/span><br class=\"x_ContentPasted0\" aria-hidden=\"true\" \/><span class=\"x_ContentPasted0\">If models are too complex to apply and can\u2019t be explained easily, professionals and leaders will spend more time in details and discussions then in realizing customer value.<\/span><br class=\"x_ContentPasted0\" aria-hidden=\"true\" \/><span class=\"x_ContentPasted0\">\u00a0<\/span><br class=\"x_ContentPasted0\" aria-hidden=\"true\" \/><span class=\"x_ContentPasted0\">So, keep it simple, but complete.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><img decoding=\"async\" class=\"size-thumbnail wp-image-9824 alignleft\" src=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2022\/02\/srvision-wim-hoving-150x150.png\" alt=\"\" width=\"150\" height=\"150\" \/><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong><br \/>\nWim Hoving<\/strong><br \/>\n(Result-oriented connector<br \/>\nof People and Process,<br \/>\narchitect of the ISM Method)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Two common failures of process models: Not holistic and too complex. If models are not holistic they miss essential parts, the chain is not complete.If models are too complex they are not applicable and therefore useless. It\u2019s a fragile balance&#8230; Use clear goals IT service management models should support the delivery of valuable IT services, [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":10669,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[38,37],"tags":[],"class_list":["post-10144","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-blogs-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Two common failures - ISM Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ismportal.nl\/en\/blogs-en\/two-common-failures\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Two common failures - ISM Portal\" \/>\n<meta property=\"og:description\" content=\"Two common failures of process models: Not holistic and too complex. If models are not holistic they miss essential parts, the chain is not complete.If models are too complex they are not applicable and therefore useless. 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