{"id":15562,"date":"2024-05-25T06:44:53","date_gmt":"2024-05-25T06:44:53","guid":{"rendered":"https:\/\/ismportal.nl\/home\/"},"modified":"2025-11-20T19:35:37","modified_gmt":"2025-11-20T19:35:37","slug":"home","status":"publish","type":"page","link":"https:\/\/ismportal.nl\/en\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15562\" class=\"elementor elementor-15562 elementor-10\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2be24246 e-con-full e-flex e-con e-parent\" data-id=\"2be24246\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2d867c74 e-flex e-con-boxed e-con e-child\" data-id=\"2d867c74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35cd2bef elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"35cd2bef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"et_pb_module_header\"><span style=\"color: #ffffff;\">ISM makes ITIL applicable<\/span><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4c4f51 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"c4c4f51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Integration of Agile, DevOps and process-oriented working<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee2108f elementor-widget elementor-widget-button\" data-id=\"ee2108f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/ismportal.nl\/en\/downloads\/ism-process-model\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Discover the ISM process model<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-441faabb e-con-full e-flex e-con e-child\" data-id=\"441faabb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56406ab5 elementor-widget elementor-widget-image-carousel\" data-id=\"56406ab5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;6&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;slides_to_show_tablet&quot;:&quot;4&quot;,&quot;slides_to_show_mobile&quot;:&quot;3&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Afbeelding carrousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/05\/LOGO_ANTONIUS-1.svg\" alt=\"LOGO_ANTONIUS-1.svg\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/05\/LOGO_IPSE-1.svg\" alt=\"LOGO_IPSE-1.svg\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/05\/LOGO_ZUID-HOLLAND-1.svg\" alt=\"LOGO_ZUID-HOLLAND-1.svg\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/05\/LOGO_WORTELL-1.svg\" alt=\"LOGO_WORTELL-1.svg\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/05\/LOGO_MAMMOET-1.svg\" alt=\"LOGO_MAMMOET-1.svg\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/05\/LOGO_READE-1.svg\" alt=\"LOGO_READE-1.svg\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/05\/LOGO_SAXION-1.svg\" alt=\"LOGO_SAXION-1.svg\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/05\/LOGO_ASITO-1.svg\" alt=\"LOGO_ASITO-1.svg\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/05\/LOGO_ENERGIEWACHT-1.svg\" alt=\"LOGO_ENERGIEWACHT-1.svg\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d873b52 e-flex e-con-boxed e-con e-parent\" data-id=\"d873b52\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81c7f0a elementor-widget elementor-widget-text-editor\" data-id=\"81c7f0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Servitect is sponsor and developer of the ISM method\u00ae<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-365031ae e-flex e-con-boxed e-con e-parent\" data-id=\"365031ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bafe887 e-con-full e-flex e-con e-child\" data-id=\"bafe887\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07168d7 elementor-widget elementor-widget-text-editor\" data-id=\"07168d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Optimal service delivery through professional collaboration<\/h2><p class=\"p1\"><span class=\"s1\">IT services must be reliable and flexible, and delivered efficiently and securely. In summary, IT services must deliver Customer Value.<\/span><\/p><p class=\"p1\"><span class=\"s1\">This Customer Value is created through active collaboration between the customer, IT professionals, and executives. ISM organizes and strengthens this collaboration with a results-oriented approach, supported by an extensive set of integrated products and services.<\/span><\/p><h3>ISM, a standard solution with a practical vision<\/h3><p class=\"p1\"><span class=\"s1\">IT services are created in the same way everywhere; they are designed, built, delivered, and repaired if necessary. This approach can therefore be largely standardized.<\/span><\/p><p class=\"p1\"><span class=\"s1\">Solutions only work if they are easily applicable and useful for all those involved. Therefore, we integrate in ISM the best ideas and solutions from ITIL, DevOps, agile, Lean, and OBM into one compact and integrated solution that is quickly operational.<\/span><\/p><h3>ISM takes care of professionals and management<\/h3><p class=\"p1\"><span class=\"s1\">ISM takes care of professionals and management and provides control over service delivery. Above all, ISM offers organizations the opportunity to grow at their own pace. How can ISM help me? What is the idea behind ISM? What is the result? You can find the answers to these questions and more here.<\/span><\/p><h3>Appointment<\/h3><p>Or make a no-obligation appointment right away to discover what ISM can do for you and your organization! Call +31 (0)88 \u2013 2034000 or e-mail to info@servitect.com.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c33b2a3 e-con-full e-flex e-con e-child\" data-id=\"5c33b2a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2088588b elementor-widget elementor-widget-image\" data-id=\"2088588b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/ismportal.nl\/wp-content\/uploads\/elementor\/thumbs\/ism-werkt-oa-voor-placeholder-01d-r6duwlbnyzgz5efbce5k77cy049wihjtmcntxhhpfk.webp\" title=\"ism-werkt-oa-voor-placeholder-01d\" alt=\"ism-werkt-oa-voor-placeholder-01d\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4d9f64 e-flex e-con-boxed e-con e-parent\" data-id=\"a4d9f64\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cfdb8f2 e-flex e-con-boxed e-con e-child\" data-id=\"cfdb8f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19e4a5e7 elementor-widget elementor-widget-text-editor\" data-id=\"19e4a5e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Products and services that help your IT organization move forward<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be73c1d e-flex e-con-boxed e-con e-parent\" data-id=\"be73c1d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a6a338d e-con-full e-flex e-con e-child\" data-id=\"a6a338d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c060c92 elementor-widget elementor-widget-heading\" data-id=\"c060c92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is ISM?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d58bff elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"9d58bff\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/ismportal.nl\/en\/what-is-ism\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee0f095 e-con-full e-flex e-con e-child\" data-id=\"ee0f095\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b49592 elementor-widget elementor-widget-heading\" data-id=\"5b49592\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ITSM Foundation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7338362 elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"7338362\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/ismportal.nl\/en\/itsm-foundation\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0c563cf e-flex e-con-boxed e-con e-parent\" data-id=\"0c563cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28ccde3 e-flex e-con-boxed e-con e-parent\" data-id=\"28ccde3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1a3f8b5 e-flex e-con-boxed e-con e-child\" data-id=\"1a3f8b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3fb819e e-con-full e-flex e-con e-child\" data-id=\"3fb819e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea1981d elementor-widget elementor-widget-image\" data-id=\"ea1981d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_mobile&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/ismportal.nl\/en\/downloads\/ism-process-model\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"256\" height=\"328\" src=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/06\/Mask-Group-9.png\" class=\"attachment-medium_large size-medium_large wp-image-15366\" alt=\"\" srcset=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/06\/Mask-Group-9.png 256w, https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/06\/Mask-Group-9-234x300.png 234w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c3faf11 e-flex e-con-boxed e-con e-child\" data-id=\"c3faf11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea9660d elementor-widget elementor-widget-heading\" data-id=\"ea9660d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Whitepaper: ISM proces model<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8a261e elementor-widget elementor-widget-text-editor\" data-id=\"e8a261e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>ISM is the way to make ITIL accessible and applicable.\u00a0Within ISM, the 34 ITIL practices and processes are simplified into just 7. Combined with its management model, ISM not only enables a phased and practical implementation, but also provides a fully manageable approach for the entire IT organization.<\/p><p>This compact model is logical, easy to apply, and designed to create customer value\u2014by empowering IT professionals through a modern, agile way of working. ISM is supported by a wide range of products and services, allowing IT teams to focus on what really matters: delivering excellent service.<\/p><p>In this whitepaper, you&#8217;ll discover:<\/p><ul><li>7 core processes that can be applied directly within your IT organization<\/li><li>How to easily extract and apply the practical value of ITIL<\/li><li>How to consistently create Customer Value<\/li><li>Key topics including: Process Control, Service Level Management, Quality Management, and more<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cdcb7f elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"6cdcb7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/ismportal.nl\/en\/downloads\/ism-process-model\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ISM makes ITIL applicable Integration of Agile, DevOps and process-oriented working Discover the ISM process model Servitect is sponsor and developer of the ISM method\u00ae Optimal service delivery through professional collaboration IT services must be reliable and flexible, and delivered efficiently and securely. In summary, IT services must deliver Customer Value. This Customer Value is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":15539,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-15562","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ISM Portal<\/title>\n<meta name=\"description\" content=\"ISM relieves IT professionals and management of unnecessary burdens and provides control over IT service delivery. 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