{"id":14615,"date":"2024-10-26T07:45:17","date_gmt":"2024-10-26T07:45:17","guid":{"rendered":"https:\/\/ismportal.nl\/?post_type=downloads&#038;p=14615"},"modified":"2026-10-16T12:57:25","modified_gmt":"2026-10-16T12:57:25","slug":"ism-procesmodel","status":"publish","type":"downloads","link":"https:\/\/ismportal.nl\/en\/downloads\/ism-procesmodel\/","title":{"rendered":"ISM Procesmodel"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"14615\" class=\"elementor elementor-14615\" data-elementor-post-type=\"downloads\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9fa09a e-flex e-con-boxed e-con e-parent\" data-id=\"e9fa09a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8457028 elementor-widget elementor-widget-image\" data-id=\"8457028\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/ismportal.nl\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"340\" height=\"323\" src=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/05\/LOGO_ISM.svg\" class=\"attachment-large size-large wp-image-15629\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0dffde2 e-flex e-con-boxed e-con e-parent\" data-id=\"0dffde2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1d9fa7d e-con-full e-flex e-con e-child\" data-id=\"1d9fa7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e8639d elementor-widget elementor-widget-heading\" data-id=\"0e8639d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">ITIL praktisch toepassen?<br>Ontdek een modern ITSM-procesmodel.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-321dd0e e-flex e-con-boxed e-con e-parent\" data-id=\"321dd0e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-774398a e-con-full e-flex e-con e-child\" data-id=\"774398a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a2c7dd elementor-widget elementor-widget-heading\" data-id=\"6a2c7dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ontvang het ISM-procesmodel, \n<br><i>de basis voor modern IT service management<\/i><\/br><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3096a2b elementor-widget elementor-widget-text-editor\" data-id=\"3096a2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Deze tijd vraagt om een robuuste werkwijze. Complexe werkwijzen leiden echter tot stroperige processen, onnodig ingrijpen door het management en onvoldoende grip op de dienstverlening.<\/p>\n<p>ITIL biedt waardevolle inzichten, maar IT-organisaties slagen er vaak niet in de complexiteit en omvang van ITIL te vertalen naar een praktische werkwijze. Het gevolg is dat de IT-professionals de ingerichte werkwijze niet kunnen toepassen en dat veel ad hoc managementbeslissingen nodig zijn<\/p>\n<p><strong>Het kan eenvoudig beter.<\/strong><\/p>\n<p>De oplossing begint bij de keuze voor toepasbaarheid, eenvoud is het gevolg. Want een werkwijze die complex is werkt niet.<\/p>\n<p>Succesvolle IT-organisaties hebben dezelfde processen. Het ISM-procesmodel beschrijft deze. Met slechts zeven samenhangende processen biedt ISM een compacte en direct toepasbare werkwijze. Zo ontstaat betere samenwerking tussen IT-professionals, meer aandacht voor de klanten en betere resultaten.&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b023101 elementor-widget elementor-widget-heading\" data-id=\"b023101\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wat kun je verwachten in deze whitepaper<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df59cd0 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"df59cd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Een uitgebreide toelichting op de positie van het procesmodel in de werkwijze van de IT-organisatie<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">De positie van het operating en besturingsmodel<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Een uitwerking van de 7 processen in het model<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fe02ff e-con-full e-flex e-con e-child\" data-id=\"7fe02ff\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b745d96 elementor-widget elementor-widget-image\" data-id=\"b745d96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/10\/whitepaper-procesmodel-download.webp\" class=\"attachment-large size-large wp-image-18650\" alt=\"\" srcset=\"https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/10\/whitepaper-procesmodel-download.webp 1000w, https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/10\/whitepaper-procesmodel-download-300x200.webp 300w, https:\/\/ismportal.nl\/wp-content\/uploads\/2024\/10\/whitepaper-procesmodel-download-768x512.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-596ad93 elementor-widget elementor-widget-heading\" data-id=\"596ad93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Download Whitepaper: ISM-Procesmodel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c54b7ea elementor-widget elementor-widget-html\" data-id=\"c54b7ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    portalId: \"144717898\",\n    formId: \"04b8480e-921d-4ecc-b057-f2af8ab4fd8f\"\n  });\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e9b04c4 e-flex e-con-boxed e-con e-parent\" data-id=\"e9b04c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af55e63 elementor-widget elementor-widget-text-editor\" data-id=\"af55e63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>SERVITECT | COPYRIGHT \u00a9 2005 \u2013 2024 | ALLE RECHTEN VOORBEHOUDEN | PRIVACYVERKLARING<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":0,"template":"elementor_canvas","meta":{"_acf_changed":false,"content-type":""},"class_list":["post-14615","downloads","type-downloads","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ISM Procesmodel - ISM Portal<\/title>\n<meta name=\"description\" content=\"ISM Whitepaper: ISM maakt ITIL Toepasbaar en Toegankelijk met 7 processen die in iedere IT-organisatie aanwezig 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