{"version":"1.0","provider_name":"ISM Portal","provider_url":"https:\/\/ismportal.nl\/en\/","author_name":"Wim Hoving","author_url":"https:\/\/ismportal.nl\/en\/author\/wim\/","title":"People create services. Processes support People - ISM Portal","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"mhjuAZFrKO\"><a href=\"https:\/\/ismportal.nl\/en\/blogs-en\/people-create-services-processes-support-people\/\">People create services. Processes support People<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/ismportal.nl\/en\/blogs-en\/people-create-services-processes-support-people\/embed\/#?secret=mhjuAZFrKO\" width=\"600\" height=\"338\" title=\"&#8220;People create services. Processes support People&#8221; &#8212; ISM Portal\" data-secret=\"mhjuAZFrKO\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/ismportal.nl\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/ismportal.nl\/wp-content\/uploads\/2023\/09\/people-create-services-blog.jpg","thumbnail_width":1000,"thumbnail_height":671,"description":"So when you design processes your goal is that the processes support the professionals to help them to create great services. It\u2019s not the first role of process management to control the professionals but first facilitate them with prepared flows, supporting tools, training and advise.\u00a0Many process models and there supporting ITSM tools are too complex [&hellip;]"}